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Portland International Airport


SP+ has been recognized for its accomplishments at PDX not because of the size and complexity of the facilities and operations, but for its advanced use of automation and technology. With the support of state-of-the-art S&B automation, more than 90% of transactions made at PDX are fully automated.

Our 24/7 off-site staff remotely monitors each pay station to assists users with questions or issues, and to dispatch the local team for emergencies. Through our Remote Management Services program, we have efficiently improved parking revenue, traffic, and customer service at the airport.

According to Steve Koester, Parking & Shuttle Manager of PDX, the parking improvements have enhanced the overall experience at the airport. “I want to take this opportunity to acknowledge the exemplary efforts of SP+ staff in providing the highest level of customer service and in managing the day-to-day operations of the Landside system. The previous fiscal year had a number of challenges including major parking lot and roadway pavement rehabilitation projects while experiencing a record number of traveling passengers and parking transactions. Throughout these challenges and record-setting activity, PDX was recognized as America’s best airport, in large part, through the efforts of our airport partners.”

Technology Forward +

Our technology is designed around creating efficient and revenue-maximizing parking & transportation solutions.

“LA Metro transit parking program consists with over 80 locations spread out in 1,400 square miles. Innovation and efficiency are keys to success. LA Metro is proud to partner with SP+ to develop a competent enforcement system with functional technology. The innovative solutions that our enforcement system adopted are cutting edge, but not bleeding edge, which made it functional. Parking enforcement productivity increased by 1,000%, yes, 10 times, prior to the implementation!”
Frank Ching, LA Metro

Technology Deployed

System Integrations

All integrations are done through APIs, where data is communicated in real time via Passport’s back office, the data is gathered from several cohesive sources. Data flows from the onsite pay stations (Global), the fixed and mobile LPR systems (Genetec), and from Passport’s enforcement tools and permitting solution. The APIs are written to pass necessary information from the payment and permit database to the enforcement equipment solution.

How can we help support your city or public agency?

Please reach out to us to discuss your needs, questions, or if you would like a proposal!

Related Pages

Account Access

Monthly Parking Payments

Client Financial Reports